Career Opportunities
Vice President of Operations and Administration
Location: Providence, RI (Hybrid)
Reports to: Chief Executive Officer (CEO)
Position Summary
The Vice President of Operations and Administration (VP of O&A) is a strategic leader responsible for overseeing the organization’s daily operations, administrative functions, and human resources. This role ensures operational efficiency, strong HR leadership, and effective business processes that align with the company’s mission, vision, and growth objectives. The VP of O&A plays a critical role in developing and implementing policies, optimizing workflows, and fostering a positive workplace culture that attracts, develops, and retains top talent.
Key Responsibilities
Operations & Administration
- Develop and implement operational strategies to enhance efficiency and drive organizational growth.
- Oversee all administrative functions, ensuring smooth internal processes and alignment with business objectives.
- Establish performance metrics and key performance indicators (KPIs) to track and improve operational effectiveness.
- Lead continuous improvement initiatives to streamline business processes, optimize resources, and reduce costs.
- Ensure compliance with all relevant regulatory requirements and industry standards.
- Manage relationships with vendors, service providers, and key stakeholders to support business operations.
Human Resources Leadership
- Provide strategic oversight of the Human Resources function, including talent acquisition, employee relations, compensation and benefits, learning and development, and performance management.
- Lead initiatives to foster a culture of engagement, inclusion, and high performance.
- Develop and implement HR policies, ensuring compliance with federal, state, and local labor laws.
- Oversee workforce planning to align staffing strategies with business needs and long-term goals.
- Champion leadership development and succession planning to build a strong talent pipeline.
- Lead efforts to enhance employee experience, including DEI initiatives and workplace wellness programs.
Financial & Risk Management
- Partner with the Finance team to develop and manage budgets, monitor expenses, and optimize operational costs.
- Identify and mitigate operational and HR-related risks, ensuring business continuity and compliance.
- Oversee administrative contracts, agreements, and risk management initiatives.
Leadership & Team Development
- Lead, mentor, and develop high-performing teams across operations, administration, and human resources.
- Collaborate with other senior executives to align cross-functional strategies and initiatives.
- Act as a trusted advisor to executive leadership on operational and HR-related matters.
Qualifications & Experience
- Bachelor’s degree in Business Administration, Human Resources, Organizational Leadership, or a related field (Master’s degree preferred).
- 10+ years of progressive leadership experience in operations, administration, and human resources.
- Proven track record in strategic planning, process optimization, and HR leadership.
- Strong understanding of labor laws, compliance, and risk management.
- Experience in change management and driving organizational transformation.
- Excellent leadership, communication, and interpersonal skills.
- Ability to develop and execute long-term strategic goals while managing day-to-day operations.
Key Competencies
- Strategic Thinking & Execution
- Leadership & People Development
- Operational Excellence
- HR Strategy & Compliance
- Financial & Risk Management
- Change Management & Continuous Improvement
Resumes and cover letters may be sent to kbermudez@goprovidence.com and must be submitted by Friday, May 30 to be considered.