Providence Warwick Convention & Visitors Bureau

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Volunteer Opportunities

Position Title: Visitor Information Center Volunteer

Purpose: To assist the Providence Warwick Convention & Visitors Bureau (PWCVB) in staffing its Visitor Information Center and satellite concierge tables, where information about visitor activities and special events in the Providence/Warwick area is provided to visitors and residents. 

Duties: 

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Answer visitor information requests either by phone or in person. Provide information and/or have proper referrals. 
  • Assist staff in keeping information up to date; maintain records of phone requests.
  • Maintain knowledge of PWCVB members, Providence Warwick area activities, events, attractions and other information of interest to visitors. Attend volunteer meetings, training and optional tours as scheduled. 

Qualifications: 

  • Knowledge of Providence locations, map reading, visitor attractions, accommodations, activities and special events. 
  • Customer service experience. Pleasant phone personality and ability to work well with the general public. 

Training: Orientation and on-the-job training

Time Commitment: Minimum of 12 hours per month (exception: volunteers working full-time elsewhere, minimum of eight hours per month); six-month commitment preferred. 

If you are interested in a PWCVB volunteer position, please complete the form below.