Providence Warwick Convention & Visitors Bureau

Providence Skyline

Volunteer Opportunities

Position Title:  Visitor Information Center Volunteer

Purpose:  To assist the Convention and Visitors Bureau in staffing its Visitor Information Center and satellite concierge tables, where information about visitor activities and special events in Providence-Warwick area is provided to visitors and residents. 


  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Answer visitor information requests either by phone or in person. Provide information and/or have proper referrals. 
  • Assist staff is keeping information up-to-date; maintain records of phone requests
  • Maintain knowledge of PWCVB members, Providence Warwick area activities, events, attractions, and other information of interest to visitors. Attend volunteer meetings, training, and optional tours as scheduled. 


  • Knowledge of Providence locations, map reading, visitor attractions, accommodations, activities, and special events. 
  • Customer service experience. Pleasant phone personality and ability to work well with the general public. 

Training:  Orientation and on-the-job training

Time Commitment:  Minimum of twelve hours per month (exception: volunteers working full-time elsewhere, minimum of 8 hours per month); six month commitment preferred. 

All applications should be sent to Kara Theriault​.